{"id":8758,"date":"2025-10-01T12:16:59","date_gmt":"2025-10-01T10:16:59","guid":{"rendered":"http:\/\/algofi.client.bz\/offre-de-poste\/technico-functional-application-support-engineer-banking-is\/"},"modified":"2025-11-25T17:25:22","modified_gmt":"2025-11-25T15:25:22","slug":"technico-functional-application-support-engineer-banking-is","status":"publish","type":"postes","link":"https:\/\/algofi.client.bz\/en\/offre-de-poste\/technico-functional-application-support-engineer-banking-is\/","title":{"rendered":"Technico-Functional Application Support Engineer &#8211; Banking IS"},"author":6,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"class_list":["post-8758","postes","type-postes","status-publish","hentry"],"acf":{"informations":{"offre-a-la-une":"offre-classique","entite":"algofi","job_type":"SI","job_name":"Technico-Functional Application Support Engineer - Banking IS","type_de_contrat":"cdi","ville":"Paris","salaire":"salaire-show","salaire_min":30,"salaire_max":"","devise":"\u20ac Eur","flexibilite":"sur-site","affichage":["algofi"]},"descriptions":{"descriptif":"<p class=\"p1\">Are you motivated by critical environments, local support and technical interactions within complex systems?<\/p>\r\n<p class=\"p1\">On behalf of our customers, we are recruiting technical and functional application support engineers to work on strategic banking information system projects, both in France and abroad.<\/p>\r\n<p class=\"p1\"><strong>Your role:<\/strong><\/p>\r\n<p class=\"p1\">As Application Manager, you will be responsible for maintaining critical applications (Front Office, Back Office, Risk, Compliance, etc.) in operational condition, while guaranteeing a high level of availability and quality of service.<\/p>\r\n<p class=\"p1\"><strong>Your main tasks :<\/strong><\/p>\r\n\r\n<ul>\r\n \t<li class=\"p1\">Ensure the smooth operation of business applications in the production environment<\/li>\r\n \t<li class=\"p1\">Work closely with MOE\/MOA and Infrastructure teams to resolve application anomalies<\/li>\r\n \t<li class=\"p1\">Manage incidents and requests (handling, analysis, resolution, communication)<\/li>\r\n \t<li class=\"p1\">Participate in on-call duty according to a defined schedule<\/li>\r\n \t<li class=\"p1\">Write functional and technical documentation (in English)<\/li>\r\n \t<li class=\"p1\">Monitor and update ticket backlogs and ensure regular reporting of activities<\/li>\r\n \t<li class=\"p1\">Contribute to the continuous improvement of support processes, by reviewing the quality of tickets and monitoring action plans.<\/li>\r\n \t<li class=\"p1\">Participate in the development of team skills through the formalization of training materials<\/li>\r\n<\/ul>\r\n<p class=\"p1\"><strong>Technical Environment :<\/strong><\/p>\r\n\r\n<ul>\r\n \t<li class=\"p1\">Languages &amp; Tools: SQL (advanced), Shell scripting<\/li>\r\n \t<li class=\"p1\">Systems: Unix<\/li>\r\n \t<li class=\"p1\">Schedulers: CTRLM or equivalent<\/li>\r\n \t<li class=\"p1\">Notions of application development appreciated<\/li>\r\n \t<li class=\"p1\">ITIL methodology (incident &amp; problem management) is a plus<\/li>\r\n<\/ul>","profile":"<p class=\"p2\">Engineering degree or Master's in IT (Bac+5)<\/p>\r\n<p class=\"p1\">You have at least 2 years' experience in an application support environment, ideally in banking.<\/p>\r\n<p class=\"p1\">You have a real appetite for problem-solving, rigorous documentation and teamwork.<\/p>\r\n<p class=\"p1\">Fluency in written and spoken English (TOEIC \/ TOEFL appreciated)<\/p>"},"picto-list":"<img src=\"\/assets\/job\/listing-SI.svg\" class=\"metier-picto-liste\">","picto-details":"<img src=\"\/assets\/job\/detail-SI.svg\" class=\"metier-picto-details\">","offre-a-la-une":"offre-classique","entity":"algofi","job_name":"Ing\u00e9nieur Support Applicatif Technico-Fonctionnel - SI Bancaire","job_type_name":"Syst\u00e8mes d\u2019information (SI)"},"_links":{"self":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/postes\/8758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/postes"}],"about":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/types\/postes"}],"author":[{"embeddable":true,"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/users\/6"}],"version-history":[{"count":0,"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/postes\/8758\/revisions"}],"wp:attachment":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/media?parent=8758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}