{"id":7309,"date":"2023-06-14T09:53:05","date_gmt":"2023-06-14T07:53:05","guid":{"rendered":"http:\/\/algofi.client.bz\/offre-de-poste\/service-delivery-junior-m-f\/"},"modified":"2023-10-02T14:49:55","modified_gmt":"2023-10-02T12:49:55","slug":"service-delivery-junior-m-f","status":"publish","type":"postes","link":"https:\/\/algofi.client.bz\/en\/offre-de-poste\/service-delivery-junior-m-f\/","title":{"rendered":"Service Delivery junior M\/F"},"author":4,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"class_list":["post-7309","postes","type-postes","status-publish","hentry"],"acf":{"informations":{"offre-a-la-une":"offre-classique","entite":"algofi","job_type":"SI","job_name":"Service Delivery junior M\/F","type_de_contrat":"cdi","ville":"Paris","salaire":"salaire-show","salaire_min":35,"salaire_max":40,"devise":"\u20ac Eur","flexibilite":"sur-site","affichage":["algofi"]},"descriptions":{"descriptif":"As part of a mission at one of our customers, we are looking for a Guarantor of the follow-up of the Production.\r\n\r\nYou will have the following missions:\r\n<ul>\r\n \t<li>Animate with the Administrator and the TMA the daily point of Production, challenge the technical and development teams in case of incident \/ problem<\/li>\r\n \t<li>Control daily production reports and track events<\/li>\r\n \t<li>Follow the treatment of incidents by ensuring substantive resolutions, capitalize on incidentology<\/li>\r\n \t<li>Communicate hot in the event of an incident<\/li>\r\n \t<li>Manage crises, in collaboration with the MDS and the outsourcer<\/li>\r\n \t<li>Communicate production events to IT and users<\/li>\r\n \t<li>Ensure compliance with procedures by service providers in charge of production<\/li>\r\n \t<li>Control the quality of the services provided and challenge this quality of service in order to improve it<\/li>\r\n \t<li>Post-production follow-up of technical and application components<\/li>\r\n \t<li>Maintenance and enrichment of the knowledge base (incident, application, flow, ...)<\/li>\r\n \t<li>Driving force behind proposals to industrialize Production processes and improve ISD services<\/li>\r\n \t<li>Participation in the production of statistics (KPIs) relating to the activity of the service and all outsourced services.<\/li>\r\n<\/ul>","profile":"We are looking for a junior profile, Bac + 3 to Bac + 5, with a first professional experience.\r\n\r\nYou master ITIL methodologies, your English is fluent.\r\n\r\nYou have a very good relationship and thirst for learning: this offer is for you!"},"picto-list":"<img src=\"\/wp-content\/uploads\/sites\/2\/metiers\/SI-Picto.svg\" class=\"metier-picto-liste\">","picto-details":"<img src=\"\/wp-content\/uploads\/sites\/2\/metiers\/SI-HU.svg\" class=\"metier-picto-details\">","offre-a-la-une":"offre-classique","entity":"algofi","job_name":"","job_type_name":""},"_links":{"self":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/postes\/7309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/postes"}],"about":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/types\/postes"}],"author":[{"embeddable":true,"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/users\/4"}],"version-history":[{"count":0,"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/postes\/7309\/revisions"}],"wp:attachment":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/media?parent=7309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}