{"id":7291,"date":"2023-06-14T10:08:50","date_gmt":"2023-06-14T08:08:50","guid":{"rendered":"http:\/\/algofi.client.bz\/offre-de-poste\/technical-and-functional-support-m-f\/"},"modified":"2023-10-02T14:40:28","modified_gmt":"2023-10-02T12:40:28","slug":"technical-and-functional-support-m-f","status":"publish","type":"postes","link":"https:\/\/algofi.client.bz\/en\/offre-de-poste\/technical-and-functional-support-m-f\/","title":{"rendered":"Technical and functional support M\/F"},"author":4,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"class_list":["post-7291","postes","type-postes","status-publish","hentry"],"acf":{"informations":{"offre-a-la-une":"offre-classique","entite":"algofi","job_type":"SI","job_name":"Technical and functional support M\/F","type_de_contrat":"cdi","ville":"Paris","salaire":"salaire-show","salaire_min":40,"salaire_max":55,"devise":"\u20ac Eur","flexibilite":"sur-site","affichage":["algofi"]},"descriptions":{"descriptif":"On behalf of our customers, we are looking to recruit new employees to join our banking IS consulting teams in \"Technical &amp; Functional Application Support Engineer\" roles.\r\n\r\n<strong>Your missions:<\/strong>\r\n<ul>\r\n \t<li>Ensure the proper functioning of critical applications (front office, back office, risk and regulatory) in France and internationally<\/li>\r\n \t<li>Collaboration with MOE\/MOA teams and infrastructure teams to resolve any malfunctions in the application.<\/li>\r\n \t<li>Manage incidents and requests as well as communication.<\/li>\r\n \t<li>Participation in on-call duty (part of the mission).<\/li>\r\n \t<li>Writing documentation and procedures and training material exclusively in English.<\/li>\r\n \t<li>Entry and follow-up of ticket backlogs and periodic reporting on support activities.<\/li>\r\n \t<li>Continuous improvement process including the implementation of an operational ticket quality review process.<\/li>\r\n \t<li>Follow-up of action plans of problems until their closure.<\/li>\r\n<\/ul>","profile":"Expected prerequisites:\r\n<ul>\r\n \t<li>School of computer engineering (bac + 5) or university<\/li>\r\n \t<li>Confirmed (from 2 years of experience)<\/li>\r\n \t<li>A first experience in application support highly appreciated in banking would be a plus too.<\/li>\r\n \t<li>Knowledge of ITIL methodology (incident and problem management) is also appreciated.<\/li>\r\n \t<li>Working language: English (TOIEC \/ TOEFL)<\/li>\r\n<\/ul>\r\nTechnical knowledge required:\r\n<ul>\r\n \t<li>SQL (mastery)<\/li>\r\n \t<li>CTRLM or equivalent scheduler<\/li>\r\n \t<li>Unix<\/li>\r\n \t<li>Shell (script)<\/li>\r\n \t<li>Development concepts<\/li>\r\n<\/ul>\r\nAttractive financial package, various possibilities for professional development in a sustainable, challenging and innovative sector."},"picto-list":"<img src=\"\/wp-content\/uploads\/sites\/2\/metiers\/SI-Picto.svg\" class=\"metier-picto-liste\">","picto-details":"<img src=\"\/wp-content\/uploads\/sites\/2\/metiers\/SI-HU.svg\" class=\"metier-picto-details\">","offre-a-la-une":"offre-classique","entity":"algofi","job_name":"","job_type_name":""},"_links":{"self":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/postes\/7291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/postes"}],"about":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/types\/postes"}],"author":[{"embeddable":true,"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/users\/4"}],"version-history":[{"count":0,"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/postes\/7291\/revisions"}],"wp:attachment":[{"href":"https:\/\/algofi.client.bz\/en\/wp-json\/wp\/v2\/media?parent=7291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}